swords knives and daggers logoFree Shipping
Home About Us Contact Us My Account
Shopping Cart 0 item(s)
View Cart
Discount Items New Items 3/1/15 New Items II 3/9/15 New Items III 3/21/15 Swords Cane Swords & Walking Sticks Fantasy Swords Historical Swords Medieval Swords Movie Swords Ninja Swords Oriental Swords Pirate Swords Practice Swords Samurai Swords Knives Bowie Knives Elk Ridge Knives Fantasy Knives Folding Knives Hunt-Fish Knives Kabar Knives M Tech USA Knives Master USA Novelty Knives Pocket Knives Spring Assisted Knives Survival Knives Tactical Knives Throwing Knives United Cutlery Knives Daggers Dragon Daggers Fantasy Daggers German Daggers Historical Daggers Medieval Daggers Push Dagger Medieval Weapons Medieval Armor Medieval Daggers Medieval Maces Medieval Swords Medieval Accessories Ninja Weapons Ninja Swords Ninja Throwing Knives Throwing Stars / Cards Martial Arts Escrima Sticks Jo and Bo Staffs Martial Arts Weapons Nunchakus Sai and Kamas Self Defense Brass Knuckles Hand Cuffs Pepper Sprays Police Batons Self Defense Keychains Slapjacks Stun Guns Tactical Pens & Flashlights Tactical Weapons & Gear SKD Miscellaneous Axes Spears Shovels Crossbows & Slingshots Decor & Jewelry Letter Openers Machetes Masks Replica Weapons Stands, Plaques & Sharpeners Zombie Survival Blades Replica Guns KnifeTown
 Marines Knuckle Handle Military Combat Knife Marines Knuckle Handle Military Combat Knife
more details
Persian Immortal Warfare Scimitar
Undercover Ninja Silver Edge Death Defense Spike Nail
ninja weapons guide

Medieval weapons guide

Home > Swords Knives and Daggers - Returns

Swords Knives and Daggers - Returns

YOUR SATISFACTION IS OUR GOAL! If you are not completely satisfied with your purchase, simply contact us within 30 days of your invoice date for a no hassle exchange or return.

Please follow these instructions to qualify for a return or exchange: 1) Send an email request to customerservice@swordsknivesanddaggers.com with the following information:
  • Full Name
  • Phone Number
  • Email Address
  • Order Number
  • Name of the product you are returning
  • Reason for the return
NOTE: To expedite your return request, please be sure to include all information above in your email. Otherwise, your refund/exchange could be delayed. Within 2 business days, a Customer Service representative will email you instructions for returning your item.

Return Conditions:
  1. Request for returning an item must be submitted within 30 days of the invoice date.
  2. Upon receiving your email request for a Return or Exchange, a Customer Service Representative will email you return instructions with the address on where you need to ship your item back to.
  3. Except in the case of a manufacturer's defect, return shipping charges are not refundable and initial shipping fees are not refundable.
  4. All return items must be in "re-sellable condition" ** to qualify for a return or exchange.
  5. Once we receive your returned item, it will be examined to determine if it is in re-sellable condition. Please allow up to 7 business days for inspection and processing of the returned item.
  6. If the item is re-sellable, a refund will be issued to your credit card (minus the original shipping fees) within 30 days of receiving your returned item.
  7. If the item is found not to be in re-sellable condition, a Customer Service Representative will contact you to notify you of the inspection. Items that are not re-sellable will be shipped back to you, at your request.
** Note about "re-sellable condition":  Items must be clean, undamaged and returned in the original packaging. Items displaying excessive wear are not eligible for a refund.
Return Procedures:
To prevent any delays in your refund or exchange, please follow these instructions:
  1. Returns must include a copy of the original invoice with the "Reason for Return" written on the invoice.
  2. Returns must include all components of the original manufacturers' package.
  3. For your protection, we strongly suggest you insure your package for shipment. Swords, Knives, and Daggers cannot be responsible for returned packages that are lost in the mail.
If you have any questions or would like to check the status of a return, please email us at customerservice@swordsknivesanddaggers.com.

Defective Merchandise:
Every effort is made to ensure that you receive products free from manufacturer's defects. However, if you receive a product that is defective, you must report this problem within 3 days of receipt using the notification procedure outlined above.